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What our customers say about us

Excellent
Based on 328 reviews
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Hawes & Co look after 5 blocks of flats for us and we are very happy with the service they provide. We work closely with Rosie (the manager) and her colleagues Sara and Kelly in lettings who are all excellent. We have low voids and high levels of renewals across the portfolio which is mainly due to the hard work they put into marketing and looking after the properties and our tenants. The team are brilliant when it comes to communication and handling the rent, where Michelle in accounts is outstanding. We manage the repairs in house but nonetheless work closely with Jeff and the team in the property management department who also do a great job handling tenant enquiries to make sure that the properties are well maintained.
Hawes & Co Surbiton
I have recently started renting a property through Hawes&Co. From the first viewing of the property through to collecting the keys and moving in, the process was very smooth. Hawes&Co were prompt at responding to our enquiries and emails. They kept us updated at every step of the process! We were very impressed and will certainly be recommending Hawes&Co to our friends and family. Special mention to Sara who was incredibly helpful throughout the process.
Hawes & Co Surbiton
We are purchasing our flat with Hawes & co. and we have just exchanged contracts. Chloe was our contact right from the start and since the beginning she has been so helpful and professional. She has always been available for us, helpful in all the stages of the process and she has gone above and beyond trying to moderate the process and smooth progresses. She always gave feedback on where we were in the process, liaising with the buyers and our solicitors, keeping one step ahead of things. We are thrilled to complete in a couple of weeks and this also thanks to Chloe. I would highly recommend using Hawes & Co to any potential buyers.
Hawes & Co Surbiton
Excellent service, Chloe was really efficient, knowledgeable and helpful. There was no messing about and she did exactly what she said she would do which is rare these days. Would highly recommend
Hawes & Co Surbiton
I recently had a home valuation carried out by Wayne from Hawes & Co, and I was very impressed with the service. He was professional, knowledgeable, and took the time to explain the valuation process in detail. Wayne provided valuable insights into the local market and gave a clear and realistic assessment of my property's value. The entire experience was smooth, and I appreciated his friendly and approachable manner. If you're looking for a reliable and experienced estate agent, I would highly recommend Wayne and the team at Hawes & Co for their excellent service and expertise
Hawes & Co Surbiton
From the moment Wayne came and valued our property, we knew we were in good hands and we're so pleased that we decided to move forward with Hawes and Co. Our overall experience and the service has been nothing short of excellent, thank you team!
Hawes & Co Surbiton
Big thanks to Chloe from the sales team, right from the start when she took our details on the phone , her knowledge of the properties on viewings was also a fresh of breath air after being on so many viewings where the agents knew very little. We offered on a property through her, she was transparent through the negotiation stage and helped us as first-time buyers, even recommending solicitors. The sale was tricky as the property had an awkward leasehold ; however, Chloe updated / educated us all the way through. Even right at the end , on the day of completion Chloe brought the keys to us.
Hawes & Co Surbiton
Sara @ Hawes&Co Surbiton was a pleasure to deal with. Great communication and professionalism throughout the whole process. Would highly recommend using Her and Hawes' services.
Hawes & Co Surbiton
It took almost a year to finally complete on the sale of my property ( due to buyers NOT Hawes) I think having problems is the test of a good agent and Chloe stuck with it through all the ups and the downs. She always gave feedback on where we were in the process, liaising with the buyers and our solicitors, keeping one step ahead of things. Working doggedly as a team we finally got there last week and exchanged contracts! I thoroughly recommend both her and, on the occasions I dealt with him, the manager Richard.
Hawes & Co Surbiton
I had an amazing, smooth and flawless experience. The checks were massive, but was worth it in the end.. I am already considering mortgaging with you guys.??
Hawes & Co Surbiton
We bought a property where the seller was represented by Hawes & Co. We had a fantastic experience working with Chloe Parchment, who consistently went above and beyond getting answers to our questions from the seller, arrange property visits, solve any issues as quickly as possible, and handle the entire process with professionalism.
Hawes & Co Surbiton
Rosie from the leggings department was amazing! She helped find tenants very quickly and I was extremely impressed by how smooth everything took place. I would definitely recommend them as your letting agency.
Hawes & Co Surbiton

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